Delete your data

RTO Revenue OS is run by No-Bull Marketing for rent-to-own dealers. This page explains how to remove your information, including anything we received from Facebook or Instagram.

If you connected Facebook or Instagram (dealers)

You can remove the connection yourself at any time. Either way works:

  • In RTO Revenue OS: go to Settings → Channels → Facebook & Instagram and click Disconnect Meta.
  • On Facebook: go to Settings & privacy → Settings → Business integrations (or Apps and websites), find RTO Revenue OS and click Remove. To also ask us to delete what we received, choose to send a deletion request. Facebook then sends it to us automatically and gives you a confirmation code you can check on our deletion status page.

What gets deleted right away: your Facebook access tokens (stored encrypted), your Facebook user ID, and the Page, Instagram account and ad account IDs and names saved for your dealership. After that, nothing more is read from or posted to your Facebook or Instagram accounts.

What stays until you ask: leads that already came in from your Facebook lead forms, and campaign reports. These are your dealership's customer records. Email us and we will delete them. Ads and posts already published stay on Facebook and Instagram until you delete them there.

If you are a shopper who contacted a store

If you filled out a store's Facebook or Instagram form, or one of its web pages, the store controls your information. Ask the store to delete it, or contact us below. We will pass your request to the store and help them delete it.

Ask us to delete your data

We confirm requests within 5 business days and complete them within 30 days. We may keep a minimal record that you asked not to be contacted (so we keep honoring it), plus records the law requires us to keep. Deleted data is removed from encrypted backups within a further 35 days.

Check a request

If Facebook gave you a confirmation code, check it on the deletion status page. See also our Privacy Policy.